Octobazaar LLC (“Octobazaar,” “we,” “us,” or “our”) is a Delaware limited liability company that operates an online marketplace platform connecting independent sellers and buyers.
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you access or use our website, marketplace, and related services (collectively, the “Platform”).
1. Scope of This Policy
This Privacy Policy applies to:
- visitors to the Platform,
- buyers purchasing products,
- sellers applying to or operating on the Platform,
- account holders and users interacting with Octobazaar.
By using the Platform, you agree to this Privacy Policy.
2. Information We Collect
A. Information You Provide
We collect information you provide directly, including:
- name, email address, phone number
- billing and shipping addresses
- account login details
- seller profile and business information
- identity or eligibility verification data
- communications sent via the Platform
B. Transactional Information
When purchases or payouts occur, we collect:
- order details
- transaction amounts
- payout records
- refund or dispute data
C. Automatically Collected Information
We automatically collect:
- IP address and device identifiers
- browser type and operating system
- usage data (pages visited, interactions)
- cookies and similar tracking technologies
3. How We Use Information
We use personal information to:
- operate and maintain the Platform;
- process transactions and payouts;
- verify seller eligibility and prevent fraud;
- communicate service-related messages;
- improve functionality and performance;
- comply with legal and regulatory obligations.
4. Sharing and Disclosure
We do not sell personal data.
We may share information with:
- payment processors (including Stripe Connect);
- hosting, analytics, and infrastructure providers;
- sellers and buyers as necessary to complete transactions;
- legal authorities when required by law or to protect rights.
5. Payments and Financial Data
Payments are processed through Stripe Connect.
Octobazaar does not store full payment card numbers.
Payment processing is governed by Stripe’s Privacy Policy at stripe.com/privacy.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- remember preferences;
- analyze usage;
- improve security and performance.
You may control cookies through browser settings.
7. Data Retention
We retain personal information as long as necessary to:
- provide services;
- meet legal, tax, or compliance obligations;
- resolve disputes and enforce agreements.
Aggregated or anonymized data may be retained indefinitely.
🔐 GDPR PRIVACY RIGHTS (EU / EEA USERS)
If you are located in the European Union or European Economic Area, you have the following rights under the General Data Protection Regulation (GDPR):
Your Rights
You may request:
- access to your personal data;
- correction of inaccurate data;
- deletion of your data (“right to be forgotten”);
- restriction of processing;
- data portability;
- objection to processing based on legitimate interests.
You may withdraw consent at any time where processing is based on consent.
Legal Bases for Processing
We process personal data based on:
- performance of a contract;
- compliance with legal obligations;
- legitimate business interests;
- user consent (where applicable).
Complaints
You have the right to lodge a complaint with your local data protection authority.
🇬🇧 EU & UK DATA TRANSFERS
Octobazaar is based in the United States.
If you access the Platform from the EU or UK, your data may be transferred to and processed in the U.S. or other jurisdictions.
Where required, we rely on:
- Standard Contractual Clauses (SCCs);
- equivalent lawful transfer mechanisms under UK GDPR.
We take reasonable steps to ensure adequate protection for transferred data.
🇺🇸 CCPA / CPRA (CALIFORNIA USERS)
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).
Your Rights
You may request:
- disclosure of personal information collected;
- deletion of personal information (subject to legal exceptions);
- correction of inaccurate data;
- limitation of use of sensitive personal information.
No Sale of Personal Information
Octobazaar does not sell personal information as defined by CCPA.
Non-Discrimination
We will not discriminate against you for exercising your privacy rights.
Requests may be submitted to privacy@octobazaar.com.
📜 CALOPPA DISCLOSURE
In compliance with the California Online Privacy Protection Act (CalOPPA):
- this Privacy Policy is accessible from the homepage;
- users may review and update information in their accounts;
- changes to this policy will be reflected by the “Last updated” date.
8. Security
We implement reasonable technical and organizational measures to protect personal information.
However, no system is completely secure, and we cannot guarantee absolute security.
9. Children’s Privacy
The Platform is not intended for individuals under 13 years of age.
We do not knowingly collect personal data from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time.
Material changes may be communicated via the Platform or email. Continued use constitutes acceptance of updates.
11. Contact
For privacy-related questions or requests:
Email: contact @ octobazaar.com